Privacy Policy

At FinVista, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our financial planning services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

1. Data Controller

The entity responsible for processing your personal data is:

FinVista
Mainzer Landstraße 46
60325 Frankfurt am Main
Germany
Email: [email protected]
Phone: +49 911 445 6394

2. Information We Collect

FinVista collects several types of information to provide and improve our services to you:

Personal Identification Information

We may collect personal identification information such as Name, email address, telephone number, and postal address when you voluntarily fill out forms on our site, subscribe to our newsletter, or request a quote.

Financial Information

To provide budget allocation and financial coaching services, we may collect sensitive financial details, including income sources, expense categories, savings goals, and debt information. All financial data is processed securely and encrypted.

Technical Data

When you visit our website, our servers automatically log standard technical data, including your IP address, browser type, operating system, referring/exit pages, and timestamps. This data helps us analyze user trends and administer the site.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, maintain, and improve our financial planning services and tools.
• Process transactions and send you related information, including purchase confirmations and invoices.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Personalize your experience and deliver content and product offerings relevant to your interests.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following lawful bases to process your personal data:

• Contract: To fulfill our service agreement with you, such as providing budget analysis or coaching sessions.
• Legitimate Interest: To improve our website security, prevent fraud, and analyze user behavior to enhance our services.
• Consent: When you explicitly consent to receive marketing newsletters or non-essential cookies.
• Legal Obligation: To comply with applicable laws, regulations, or court orders.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except as described below:

Service Providers

We may employ third-party companies to facilitate our services, such as payment processors, email service providers, or hosting partners. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your information where required to do so by law or subpoena, or in response to valid requests by public authorities (e.g., a court or a government agency) to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event FinVista is involved in a merger, acquisition, or sale of assets, your user data will likely be transferred to the new owner. You will be notified via email and/or a prominent notice on our website.

6. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Germany and choose to provide information to us, please note that we transfer the data, including Personal Data, to Germany and process it there.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Generally, we keep active account data for the duration of our business relationship and for a period of up to 5 years thereafter for legal and tax purposes.

8. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have specific data protection rights. FinVista aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (the "right to be forgotten").
• Restriction: Request restriction of the processing of your personal data.
• Object: Object to our processing of your personal data.
• Portability: Request transfer of your data to another organization.
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days in accordance with applicable law.

9. Security of Data

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more details, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: