Terms & Conditions
Last updated: January 1, 2026
1. Introduction
Welcome to FinVista ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website https://finvista.com and the financial planning services, budget allocation tools, and literacy workshops we provide (collectively, the "Services"). By accessing or using our website and Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you do not have permission to access the Services.
FinVista is a financial education and planning service provider. We act as an intermediary and advisor. We are not a bank, credit institution, or insurance company, unless explicitly stated in a separate service agreement.
2. Definitions
In these Terms, unless the context otherwise requires:
- "User" or "You" refers to any individual or entity who accesses or uses the Website or Services.
- "Client" refers to a User who has signed a specific Service Agreement with FinVista for paid financial coaching or planning.
- "Content" refers to all text, graphics, logos, images, data, software, and other materials available on the Website.
- "Confidential Information" refers to any personal data, financial records, or business information provided by the User to FinVista.
3. Eligibility
To use our Services, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding contract with FinVista and that all information you provide is accurate, complete, and current.
If you are using our Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.
2. Services and Accounts
2.1 Service Description
FinVista provides budget allocation strategies, financial literacy coaching, debt management planning, and general investment education. Specific deliverables will be outlined in the Service Agreement signed by the Client. We strive to provide accurate and up-to-date information, but we do not warrant that the Website or Services will be uninterrupted, timely, secure, or error-free.
2.2 Account Creation
To access certain features, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.
2.3 User Obligations
As a condition of using our Services, you agree not to:
- Use the Services for any illegal purpose or to solicit others to perform or participate in any unlawful acts.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the Services or servers or networks connected to the Services.
- Upload viruses or any other code of a destructive or disruptive nature.
- Reverse engineer, decompile, or disassemble any software or proprietary aspects of the Website.
4. Intellectual Property Rights
The Website and its original content, features, and functionality are and will remain the exclusive property of FinVista and its licensors. The Website is protected by copyright, trademark, and other laws of both Germany and foreign countries. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as permitted by law or with our prior written consent.
5. Financial Advice Disclaimer
The content provided on the FinVista website and during our coaching sessions is for informational and educational purposes only and is not intended as financial, tax, or legal advice. While our financial planners are qualified professionals, the information presented may not be suitable for your specific financial situation.
You should not construe any content on this site as an offer to sell or a solicitation of an offer to buy any security or financial instrument. We strongly recommend that you consult with a qualified tax advisor, attorney, or investment advisor before making any financial decisions. FinVista is not liable for any damages arising from your reliance on the information provided.
6. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. By using our Services, you consent to the processing of your data as described in our Privacy Policy.
As a data controller, FinVista complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We collect only necessary data to provide our services and improve your experience. You have the right to access, rectify, or erase your personal data.
7. Payments and Refunds
7.1 Fees
Our fees for specific services are listed on our website and will be confirmed in your Service Agreement. We reserve the right to change our fees at any time. Any changes will be effective immediately upon posting on the Website. However, fee changes will not affect Services already purchased.
7.2 Billing
Payments are due in advance for monthly, quarterly, or annual packages, as specified in the Service Agreement. For ongoing services, we will automatically bill your designated payment method on a recurring basis until you cancel your subscription.
7.3 Refunds
All fees are non-refundable except as required by law or at our sole discretion. If you are not satisfied with our services, please contact our support team. We may issue a pro-rated refund or credit for future services depending on the circumstances and the amount of work already completed. No refunds will be issued for services already rendered.
8. Termination
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach the Terms. Upon termination, your right to use the Service will immediately cease.
You may cancel your subscription or service agreement at any time by providing written notice to [email protected]. Cancellation will take effect at the end of the current billing cycle. No refunds will be issued for partial months or years.
9. Limitation of Liability
To the fullest extent permitted by law, FinVista, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for:
- Any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or any products procured using the service.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party.
- Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.
Our aggregate liability shall not exceed the total amount of fees paid by you for the Services during the twelve months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless FinVista and our licensee and licensors, and our employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these terms; or c) Content posted on the service.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
12. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Website prior to the effective date of the changes. Your continued use of the Services after the effective date constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact our customer service team:
FinVista
Mainzer Landstraße 46
60325 Frankfurt am Main
Germany
Email: [email protected]
Phone: +49 911 445 6394